Does it matter? Aren’t all therapy offices alike?
The short answer is “yes”, it does matter and “no”, they are not all alike. It matters where you go, just like it matters which builder you choose for your home or where you send your children to school. Expertise, cost, accessibility and clinic atmosphere all influence your overall experience, so what questions should you ask to determine the best therapist for you?
Let’s examine a few:
Who would you select to do your back surgery, the surgeon who does that procedure ten times per year or ten times per month? The same applies to your therapist. Experience and expertise matter. There are multiple specialties that your therapist may or may not have, and these will influence how quickly and completely you may recover. Make sure you feel comfortable with the level of experience your therapist has regarding your specific issue.
Not all providers charge the same amounts for the same services. Insurances will typically reimburse the same amount no matter what is billed by the therapy office, potentially leaving you with a larger balance if your therapy office charges high rates. It is best to know cost expectations up front.
This one is all about preference. Would you rather be in a clinic that is in a large gym with 12 therapists or in a smaller clinic that has 3-5 therapists? In my experience, most patients prefer a smaller facility where they can get to know the staff and other patients. It creates more of an opportunity to create a caring, community feel.
You may have a therapy office located nearby your home, and we can all agree that convenience is important. Research facilities near you to see if they meet most of the criteria listed above. If they don’t meet those criteria, look into driving a little further. Make sure to ask if that clinic is locally owned. Locally owned means that your dollars stay in your community. Many physical therapy practices that were at one time locally owned have since sold to larger, national corporations but have kept their local name. Any money spent at those offices leave your community.
So, how does Hulst Jepsen Physical Therapy stack up?
As the consumer, you have choices. Ask some of the questions listed here to determine the best therapy practice for your specific needs. Call any of our locations to see if we can help you!
**As of 1/10/2023 Hulst Jepsen Physical Therapy has 22 clinics across West Michigan!