Patient Advocate Float

Are you looking for a fun, fast paced environment? A job with a company that is locally owned and continually growing? A rewarding career where you can help people every day? Hulst Jepsen might be the place for you!

At Hulst Jepsen Physical Therapy we have carefully created a set of core values that help us serve our patients, co-workers, families and community better. In our daily lives, we strive to live God- centered which helps us love people and build relationships. We value promoting growth, embracing change, and encouraging creativity to consistently pursue excellence. We strive to be generous, efficient, honest, transparent, to act with integrity and to stay humble. All of these help us to create remarkable experiences through exceptional service.

Our core values drive our inclusivity efforts at Hulst Jepsen Physical Therapy. They help us focus on embracing and encouraging different perspectives, unique ways of thinking — this is true no matter what your role is or where you are in the organization. In recruiting for our team, we welcome the unique contributions you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs. Hulst Jepsen Physical Therapy is proud to be an Equal Opportunity Employer.

What to Expect

We are currently seeking a qualified candidate for our Patient Advocate Float/Administrative Assistant position.

This role would be 40 hours per week with competitive benefits including but not limited to: Medical Insurance & HSA, 401(k), Holiday Pay, Paid Time Off, Mileage Reimbursement for Travel, Profit-Sharing bonuses, Student Loan Reimbursement, Group Life Insurance and more!
The duties include but are not limited to:

• Scheduling Patients
• Calling New Patient Referrals
• Verifying Insurance Benefits
• Collecting Copays & Payments
• Authorization Tracking
• Plan of Care Tracking
• Checking Inbound Faxes
• Uploading Patient Paperwork to Charts

• Remotely cover for clinics that don’t need on-site coverage with the tasks listed above
• Remotely cover clinic phones are down or have no front desk help
• Monitoring Central Scheduling phones, emails, and faxes
• Processing Medical Records Requests
• Assigning incoming referrals in the Holon referral app to the appropriate clinic
• Other duties as assigned

• Flexibility to cover at all locations with hours typically being from 8 AM to 4 PM but in some cases you may be required to cover as early as 7:00 AM or as late as 6:00 PM.
• Extremely detail-oriented with a high level of accuracy
• Exceptional interpersonal, customer service, communication, and organizational skills
• Ability to effectively handle multiple tasks, priorities, and deadlines while adapting to fast-paced

If you are interested in this position or have further questions about this role, please email Carly Hardy and Brooke Slenk at advocatemanagers@hjphysicaltherapy.com