Patient Advocate

Are you looking for a fun, fast paced environment? A job with a company that is locally owned and continually growing? A rewarding career where you can help people every day? Hulst Jepsen might be the place for you!

At Hulst Jepsen Physical Therapy we have carefully created a set of core values that help us serve our patients, co-workers, families and community better. In our daily lives, we strive to live God- centered which helps us love people and build relationships. We value promoting growth, embracing change, and encouraging creativity to consistently pursue excellence. We strive to be generous, efficient, honest, transparent, to act with integrity and to stay humble. All of these help us to create remarkable experiences through exceptional service.

Our core values drive our inclusivity efforts at Hulst Jepsen Physical Therapy. They help us focus on embracing and encouraging different perspectives, unique ways of thinking — this is true no matter what your role is or where you are in the organization. In recruiting for our team, we welcome the unique contributions you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs. Hulst Jepsen Physical Therapy is proud to be an Equal Opportunity Employer.

What to Expect

We are currently seeking a qualified candidate for our front desk patient advocate position at our Cascade location. This position is full-time at 40 hours/week with competitive benefits including medical insurance, 401(K), Holiday Pay, Paid Time Off, and Profit Sharing.

This role will include but is not limited to:

  • Greeting patients in a warm and inviting manner
  • Answering phones in a pleasant and professional manner
  • Responsible for check-in process which includes: data entry, collecting insurance cards, and other required documentation
  • Scheduling appointments
  • Patient Insurance Verification
  • Insurance Authorizations
  • Collecting co-payments

Qualified Candidates will be:

  • Detail oriented, self-motivated, and have excellent planning and organizational skills needed to prioritize work.
  • Able to multi-task effectively.
  • Able to communicate effectively, verbally and in writing.
  • Previous experience with computers and professional phone and people skills is highly recommended.
  • Medical experience is a plus, however, willing to train the right candidate.

If you are interested, please email your resume to Carly Darrow at We look forward to talking with you soon about your potential fit at Hulst Jepsen Physical Therapy.



5136 Cascade Rd SE, Suite 1C
Grand Rapids, MI 49546


We realize the importance benefits play in day-to-day life. We strive for employees to be healthy and happy, both at work and at home. Eligible Hulst Jepsen employees have access to profit sharing, continued education, and other great benefits.

401K (Up to 2% Employer Match Per Pay Period)

Access to a Financial Planner

Holiday Pay


Medical Insurance

Optional Supplemental Life Insurance

Optional Supplemental Short & Long Term Disability

Paid Time Off

Ready to Apply